Return and Exchange policy

Return & Exchange Policy

We offer a 15-day easy return policy. If you're not satisfied with your purchase, you can return or exchange the item within 15 days of delivery.

Conditions for Returns:

  • Items must be unused and in their original packaging.

  • All tags must be intact.

How to Initiate a Return:

  • Contact us at feedback.mask@gmail.com with your order number and reason for return.

Refunds:

  • Refunds will be processed to the original payment method within 5-7 business days after we receive the returned item.

Return Shipping:

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

To initiate Return, click on Request a Return link.